Effective Date: [2025]
At Artistic Creativity, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and store your information when you interact with us, such as when you place an order on our website or use our services.
What Information We Collect
We only collect the information necessary to process your orders and enhance your experience on our website. This includes:
- Order Information:
- Your name
- Billing and delivery address
- Email address
- Phone number
- Payment details (processed securely via [payment processor, e.g., PayPal/Stripe])
- Cookies and Usage Data:
- Standard cookies for website functionality (e.g., remembering items in your cart).
- Analytics cookies (if applicable) to improve our website’s performance ( anonymised and subject to your consent).
How We Use Your Information
We use your personal data for the following purposes:
- To process and deliver your orders.
- To contact you about your order, such as updates or queries.
- To comply with legal obligations (e.g., for tax records).
- To improve our website and services through cookie tracking (if consented).
Legal Basis for Processing
Under UK data protection law, we process your personal data based on the following lawful grounds:
- Contractual Obligation: To fulfill your order and deliver the products you have purchased.
- Consent: For non-essential cookies or marketing communications (if applicable).
- Legal Compliance: To meet financial and tax obligations.
How We Store Your Information
We take appropriate measures to secure your personal data. Your information will be stored securely and retained only as long as necessary for the purposes stated above or as required by law (e.g., retaining financial records for 6 years for tax purposes).
Sharing Your Information
We do not sell or share your personal data with third parties, except:
- With trusted service providers (e.g., payment processors or delivery companies) to complete your order.
- If required by law or to enforce our terms and conditions.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data where we have no legal reason to keep it.
- Restriction: Request we limit processing your data in certain circumstances.
- Data Portability: Request your data in a portable format.
- Withdraw Consent: If you’ve given consent for non-essential cookies, you can withdraw this at any time.
To exercise your rights, please contact us at [email address].
Cookies
Our website uses cookies to improve your browsing experience.
- Essential Cookies: Required for the website to function (e.g., shopping cart functionality).
- Optional Cookies: Used for analytics or tracking (only activated with your consent).
For more details, please refer to our [Cookie Policy].
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Contact page